D is for Downed Internet Connection.

Which is what I have been experiencing. Again. And it’s in direct correlation to the issue earlier this year/late last year! You would think a large company like Comcast would want to fix these issues and fix them right. It saves them time, money and reputation if they do it right the first time. Or the second. Or even third. But months and months of unresolved issues is unacceptable. And yet, we have no other choice. Well, there is one other which misled my husband on the initial phone call when trying to get their service. I have been told that the downed internet connection issue should be resolved by tomorrow afternoon.